Terms of service

Ornavexa™
Terms of Service

Company Information

Company Name
Shanghai Meicaohan Network Technology Co., Ltd.
Registered Address
Room 101-J, Building 6,
No. 2222 Huancheng Road,
Juyuan New Area, Jiading District,
Shanghai, China
Legal Representative
Xie Longgang
Unified Social Credit Code
91310114MAKCXE9425
Brand
Ornavexa™
Customer Care Email
service@ornavexa.com
Telephone
+86 21 5878 7786
Business Hours
8:00 AM – 10:00 PM Daily
China Standard Time (UTC+8)
Terms of Service

Clear Terms. Considered Experience.

These Terms of Service govern access to and use of the Ornavexa™ website, online store, digital content, products, features and related customer services. By browsing the store, creating an account, submitting information or placing an order, you agree to these Terms together with the other policies that apply to your use of the store.

Before Using the Store

Please Read These Terms Carefully

These Terms contain important information concerning purchases, product information, acceptable use, intellectual property, third-party services, warranties, liability and your legal rights. Mandatory consumer protections available under applicable law are not excluded by these Terms.

01

Access & Eligibility

You may use the Ornavexa™ store only for lawful purposes and in accordance with these Terms.

By making a purchase, you confirm that you have the legal capacity required to enter into the transaction in your place of residence.

When information is requested during checkout or account creation, you agree to provide information that is accurate, current and complete.

02

Account Responsibility

If you create an account, you are responsible for maintaining the confidentiality of your login credentials and for activity occurring through that account.

You should notify customer care if you believe your account has been accessed without authorization.

03

Product Presentation

Ornavexa™ aims to present product descriptions, dimensions, finishes, photography and visual details as accurately as reasonably possible.

Colors, reflections and surface appearance may vary depending on screen settings, lighting conditions, photography and individual device displays.

Small variations may also occur where the nature of a material, finish or manufacturing process makes every piece slightly different.

04

Product Availability

Product availability, finishes, modules, configurations and quantities may change without notice.

We may discontinue, replace or update a product where appropriate.

Availability displayed online does not always guarantee that inventory will remain available until the order has been accepted and processed.

05

Orders

Submitting an order constitutes a request to purchase the selected products.

Receipt of an automated order message does not necessarily mean that an order has completed all payment, inventory or verification checks.

We may decline or cancel an order where reasonably necessary, including in cases involving suspected fraud, payment failure, inaccurate information, inventory errors or other legitimate operational reasons.

06

Order Accuracy

Please review product selection, finish, quantity, shipping address and payment information carefully before submitting an order.

Once fulfillment has begun, changes or cancellation requests may no longer be possible.

07

Pricing & Charges

Product prices, promotional offers and discounts may change from time to time.

The amount charged for an accepted order is generally the amount displayed during checkout and reflected in the corresponding order confirmation.

Unless expressly stated otherwise, displayed product prices may exclude shipping charges, customs duties, import taxes or similar government charges.

08

Payment

You agree that the payment information supplied for an order is valid and that you are authorized to use the selected payment method.

Payment authorization and approval may depend on banks, card issuers or third-party payment providers.

Payment methods available to you are those displayed through the checkout environment at the time of purchase.

09

Shipping & Delivery

Shipping and delivery timeframes are estimates rather than guaranteed arrival dates.

Delivery can be affected by factors including carrier networks, customs processing, weather, regional disruptions and circumstances outside the reasonable control of Ornavexa™.

Specific shipping practices are described in the Ornavexa™ Shipping Policy.

10

Returns & Refunds

Returns, exchanges, damaged items and refunds are handled according to the Ornavexa™ Return & Refund Policy.

Nothing in these Terms limits consumer rights that cannot legally be excluded or restricted.

11

Personal Purchases

Unless otherwise agreed, products sold through the store are intended for personal use.

Commercial resale, unauthorized distribution, bulk purchasing intended to circumvent purchasing limits, or use that infringes Ornavexa™ rights may be restricted.

12

Intellectual Property

The Ornavexa™ website and its original content, including brand elements, product imagery, editorial text, graphics, layouts, visual systems and original design materials, may be protected by applicable intellectual-property laws.

Unless permission is expressly granted, site materials are provided for personal, non-commercial viewing and shopping purposes.

  • Do not reproduce or republish protected site content for commercial use without permission.
  • Do not remove or alter ownership or rights notices.
  • Do not use Ornavexa™ branding in a manner that falsely suggests authorization or affiliation.
13

Third-Party Services & Tools

Certain store functions may depend on services provided by third parties, including payment processors, logistics providers, analytics systems or ecommerce tools.

Those services may operate under their own terms, privacy practices and eligibility requirements.

Ornavexa™ does not control every aspect of independently operated third-party systems.

14

Shopify Platform

The Ornavexa™ online store uses Shopify technology to provide ecommerce infrastructure and related store functionality.

Products purchased from the Ornavexa™ store are sold by the merchant operating Ornavexa™, not by Shopify.

Shopify may process certain technical or personal information where necessary to operate and support the ecommerce platform.

15

Privacy

Information provided through the store is handled in accordance with the applicable Ornavexa™ Privacy Policy and the practices of relevant service providers.

Information may be processed in different countries where service providers, ecommerce infrastructure or fulfillment partners operate.

16

Reviews, Suggestions & Feedback

If you voluntarily submit reviews, photographs, suggestions, ideas or other feedback, you confirm that you have the right to provide that material.

Feedback must not infringe the rights of others, contain unlawful content or intentionally misrepresent your identity or experience.

Where legally permitted and consistent with applicable privacy requirements, submitted feedback may be used to operate, improve or communicate information about Ornavexa™.

17

Errors & Corrections

Website content may occasionally contain typographical mistakes, inaccurate inventory information, pricing errors or incomplete product details.

Where appropriate, Ornavexa™ may correct or update inaccurate information.

If an error materially affects an existing order, we will take reasonable steps to address the issue in accordance with applicable law.

18

Acceptable Use

You must not use the store, website or related services in a manner that is unlawful, deceptive, abusive or harmful.

Prohibited activity includes, where applicable:

  • Attempting unauthorized access to systems or accounts.
  • Introducing malware or malicious code.
  • Fraudulent payment or identity activity.
  • Automated scraping that disrupts the operation of the store.
  • Infringement of intellectual-property or privacy rights.
  • Harassment, threats or unlawful communications.
19

Suspension or Termination

Access to certain services or accounts may be restricted or terminated where reasonably necessary to protect users, the store, payment systems or legal rights.

Provisions that by their nature should continue after termination—including intellectual property, payment obligations and applicable liability provisions— may continue to apply.

20

No Guarantee of Continuous Availability

We aim to keep the Ornavexa™ store available and functioning, but uninterrupted or error-free access cannot be guaranteed.

Maintenance, technical issues, third-party outages or security measures may temporarily affect availability.

21

Warranties & Consumer Rights

Except for warranties expressly provided by Ornavexa™ or rights that arise under applicable law, no additional guarantees are created merely by use of the website.

Nothing in these Terms excludes warranties, remedies or protections that cannot legally be excluded under applicable consumer law.

22

Limitation of Liability

To the maximum extent permitted by applicable law, Ornavexa™ and the company operating the store will not be responsible for losses that are indirect, unforeseeable or unrelated to a breach of legal obligation.

Nothing in these Terms limits liability where such limitation would be prohibited by law, including any liability that cannot lawfully be excluded.

23

Responsibility for Your Conduct

You remain responsible for losses or claims resulting from your unlawful misuse of the Services, infringement of third-party rights, or material breach of these Terms, to the extent permitted by applicable law.

24

Severability

If any part of these Terms is determined to be invalid or unenforceable, that part will be interpreted or limited to the extent legally possible.

The remaining provisions will continue in effect where permitted by law.

25

No Waiver

A failure to enforce a particular provision on one occasion does not automatically waive the right to enforce that provision later.

26

Entire Agreement

These Terms, together with the policies and notices that expressly apply to the store, form the agreement governing your use of the Ornavexa™ online services.

27

Assignment

You may not transfer contractual rights or obligations arising from these Terms where such transfer would materially affect the operation of the agreement without appropriate consent.

The business may transfer rights or obligations as part of a lawful corporate reorganization, business transfer or similar transaction, subject to applicable law.

28

Governing Law

These Terms are administered by Shanghai Meicaohan Network Technology Co., Ltd., whose registered office is in Shanghai, China.

The interpretation and enforcement of these Terms will be subject to applicable law and any mandatory consumer protections that apply in the customer's jurisdiction.

Consumer protection: if the law of your place of residence grants rights that cannot contractually be waived, those mandatory rights remain unaffected.
29

Headings

Section headings are included to make these Terms easier to read and do not independently change the meaning of the provisions.

30

Updates to These Terms

These Terms may be revised from time to time to reflect changes in store operations, technology, legal requirements or business practices.

The version displayed on the website is the version intended to apply from its stated effective date.

Where legally required, material changes will be communicated in an appropriate manner.

31

Contact Information

Questions concerning these Terms may be directed to Ornavexa™ customer care.

Email: service@ornavexa.com

Telephone: +86 21 5878 7786

Business Hours: 8:00 AM – 10:00 PM Daily, China Standard Time (UTC+8)

Company:
Shanghai Meicaohan Network Technology Co., Ltd.

Registered Address:
Room 101-J, Building 6,
No. 2222 Huancheng Road,
Juyuan New Area, Jiading District,
Shanghai, China

Ornavexa™

Designed With Intention.
Used With Understanding.

These Terms are intended to create a clear framework for the relationship between Ornavexa™ and the people who visit, purchase from and interact with the store. We believe clarity should extend beyond the object itself and into every part of the experience surrounding it.


Jewelry Beyond Jewelry.